Privacy Policy
Data Categories Collected
To provide you with a secure, efficient, and functional fintech environment, we process the following information:
Identity and Contact Data During account registration and communication with our support, we collect basic data. This typically includes your full name, email address, and phone number.
Verification and Compliance Data If required by our internal security protocols or fraud prevention measures, we may request identification documents to properly confirm the account holder's identity.
Technical Identifiers and Device Data Our systems automatically store technical metadata when you access our services. This includes IP addresses, browser types, operating system information, and system logs. This data is essential for secure authentication and monitoring network stability.
Usage Analytics and Activity Metadata We analyze user interactions with the analysis dashboards to continuously improve software performance. The collection of this activity-related metadata does not imply that we directly hold your financial assets.
Transaction Details If you use paid services, we process the data necessary for payment processing. Sensitive payment information is typically managed through certified external payment service providers.
Legal Basis for Data Processing
We base the processing of your personal data on recognized legal grounds: the necessity for contract fulfillment (providing platform access), our legitimate interests (such as protecting our IT infrastructure against attacks), compliance with legal requirements in Switzerland, and, if necessary, your explicit consent for specific processing purposes.
Operational Use of Your Data
Professionelles Investment-System uses the collected information primarily for operational tasks. This includes onboarding, account management, secure authentication, and providing competent customer service. We proactively monitor our platform to prevent unauthorized access. We use analytical data to optimize the user experience. Marketing communications are sent exclusively on an opt-in basis; you can adjust your preferences in your user profile at any time (opt-out).
Data Storage and Third-Party Sharing
We do not sell your personal data. Sharing occurs only with carefully vetted service providers necessary for the technical operation of the platform (e.g., cloud hosting, support tools, analytics software, and verification services). We store your information only for the period necessary to fulfill the stated purposes or as required by legal retention periods. For international transfers, we ensure that an adequate level of protection is maintained.
Data Security Measures
We implement appropriate technical and organizational safeguards, including modern encryption technologies and strict access controls, to protect your data from loss or unauthorized access. Please note, however, that no electronic transmission or storage method on the internet can guarantee absolute security.
Your Rights as a User
Comprehensive rights regarding your personal data are available to you. You have the right to access, correct incomplete data, delete your account, restrict processing, and the right to data portability and objection. Please direct such requests to our support. To protect your privacy, we always conduct an identity check for relevant requests.
Updates to this policy
We reserve the right to adapt this privacy policy to respond to technical innovations or legal changes. Significant changes will be communicated to you via notifications directly on the platform.
Last Updated: June 15, 2026